All military personnel are paid based upon their rank and length of time in service.
Basic Pay is the fundamental component of military pay. All members receive it and typically it is the largest component of a member's pay. A member's grade (usually the same as rank) and years of service determines the amount of basic pay received.
Military members with questions regarding their pay should first address them to their local finance and administrative office. The local military pay office is your first and best source of information. Civilian employees with questions regarding their pay must contact their customer service representative. The customer service representative will contact the payroll office directly with your request.
By using the Military Pay Information Lines, service members can obtain current pay information from their Master Military Pay Account 24 hours a day. To use the Military Pay Interactive Voice Response System
(IVRS) you will need a Personal Identification Number (PIN), your social security number
(SSN) and a touch tone telephone.
Customer service representatives can be reached at:
Air Force 1-800-755-7413
Army 1-888-PAY-ARMY
National Guard 1-888-PAY-ARMY
Marine Corps 1-800-594-8302
Navy 1-800-346-3374
Military Retirees 1-800-321-1080
Annuitants 1-800-435-3396
